How To Install rt5-standalone on Debian 12

Learn how to install rt5-standalone on Debian 12 with this tutorial. rt5-standalone is Standalone web server support for request-tracker5

Introduction

In this tutorial we learn how to install rt5-standalone on Debian 12.

What is rt5-standalone

rt5-standalone is:

Request Tracker (RT) is a ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features web, email, and command-line interfaces (see the package rt5-clients).

RT manages key tasks such as the identification, prioritization, assignment, resolution, and notification required by enterprise-critical applications, including project management, help desk, NOC ticketing, CRM, and software development.

This package provides the 5 series of RT. It can be installed alongside the 3.8 and 4 series without any problems.

This metapackage provides the standalone web server interface.

There are three methods to install rt5-standalone on Debian 12. We can use apt-get, apt and aptitude. In the following sections we will describe each method. You can choose one of them.

Install rt5-standalone Using apt-get

Update apt database with apt-get using the following command.

sudo apt-get update

After updating apt database, We can install rt5-standalone using apt-get by running the following command:

sudo apt-get -y install rt5-standalone

Install rt5-standalone Using apt

Update apt database with apt using the following command.

sudo apt update

After updating apt database, We can install rt5-standalone using apt by running the following command:

sudo apt -y install rt5-standalone

Install rt5-standalone Using aptitude

If you want to follow this method, you might need to install aptitude first since aptitude is usually not installed by default on Debian. Update apt database with aptitude using the following command.

sudo aptitude update

After updating apt database, We can install rt5-standalone using aptitude by running the following command:

sudo aptitude -y install rt5-standalone

How To Uninstall rt5-standalone on Debian 12

To uninstall only the rt5-standalone package we can use the following command:

sudo apt-get remove rt5-standalone

Uninstall rt5-standalone And Its Dependencies

To uninstall rt5-standalone and its dependencies that are no longer needed by Debian 12, we can use the command below:

sudo apt-get -y autoremove rt5-standalone

Remove rt5-standalone Configurations and Data

To remove rt5-standalone configuration and data from Debian 12 we can use the following command:

sudo apt-get -y purge rt5-standalone

Remove rt5-standalone configuration, data, and all of its dependencies

We can use the following command to remove rt5-standalone configurations, data and all of its dependencies, we can use the following command:

sudo apt-get -y autoremove --purge rt5-standalone

Dependencies

rt5-standalone have the following dependencies:

References

Summary

In this tutorial we learn how to install rt5-standalone package on Debian 12 using different package management tools: apt, apt-get and aptitude.