How To Install rt5-clients on Debian 12
Introduction
In this tutorial we learn how to install rt5-clients on Debian 12.
What is rt5-clients
rt5-clients is:
Request Tracker (RT) is a ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features web, email, and command-line interfaces (see the package rt5-clients).
RT manages key tasks such as the identification, prioritization, assignment, resolution, and notification required by enterprise-critical applications, including project management, help desk, NOC ticketing, CRM, and software development.
This package provides the 5 series of RT. It can be installed alongside the 3.8 and 4 series without any problems.
This package provides support for injecting tickets into Request Tracker from a mail server via rt-mailgate. It may be installed onto any machine where you want to use the “rt” command-line interface.
There are three methods to install rt5-clients on Debian 12. We can use apt-get, apt and aptitude. In the following sections we will describe each method. You can choose one of them.
Install rt5-clients Using apt-get
Update apt database with apt-get using the following command.
sudo apt-get update
After updating apt database, We can install rt5-clients using apt-get by running the following command:
sudo apt-get -y install rt5-clients
Install rt5-clients Using apt
Update apt database with apt using the following command.
sudo apt update
After updating apt database, We can install rt5-clients using apt by running the following command:
sudo apt -y install rt5-clients
Install rt5-clients Using aptitude
If you want to follow this method, you might need to install aptitude first since aptitude is usually not installed by default on Debian. Update apt database with aptitude using the following command.
sudo aptitude update
After updating apt database, We can install rt5-clients using aptitude by running the following command:
sudo aptitude -y install rt5-clients
How To Uninstall rt5-clients on Debian 12
To uninstall only the rt5-clients package we can use the following command:
sudo apt-get remove rt5-clients
Uninstall rt5-clients And Its Dependencies
To uninstall rt5-clients and its dependencies that are no longer needed by Debian 12, we can use the command below:
sudo apt-get -y autoremove rt5-clients
Remove rt5-clients Configurations and Data
To remove rt5-clients configuration and data from Debian 12 we can use the following command:
sudo apt-get -y purge rt5-clients
Remove rt5-clients configuration, data, and all of its dependencies
We can use the following command to remove rt5-clients configurations, data and all of its dependencies, we can use the following command:
sudo apt-get -y autoremove --purge rt5-clients
Dependencies
rt5-clients have the following dependencies:
References
Summary
In this tutorial we learn how to install rt5-clients package on Debian 12 using different package management tools: apt, apt-get and aptitude.
