How To Install rt4-extension-repeatticket on Ubuntu 18.04

In this tutorial we learn how to install rt4-extension-repeatticket on Ubuntu 18.04. rt4-extension-repeatticket is Repeat tickets in Request Tracker 4 based on schedule

Introduction

In this tutorial we learn how to install rt4-extension-repeatticket on Ubuntu 18.04.

What is rt4-extension-repeatticket

rt4-extension-repeatticket is:

The RepeatTicket extension for the Request Tracker trouble-ticket tracking system allows you to set up recurring tickets so new tickets are automatically created based on a schedule. The new tickets are populated with the subject and initial content of the original ticket in the recurrence.

After you activate the plugin by adding it to your RT_SiteConfig.pm file, all tickets will have a Recurrence tab on the create and edit pages. To set up a repeating ticket, click the checkbox to “Enable Recurrence” and fill out the schedule for the new tickets.

New tickets are created when you initially save the recurrence, if new tickets are needed, and when your daily cron job runs the rt-repeat-ticket script.

There are three methods to install rt4-extension-repeatticket on Ubuntu 18.04. We can use apt-get, apt and aptitude. In the following sections we will describe each method. You can choose one of them.

Install rt4-extension-repeatticket Using apt-get

Update apt database with apt-get using the following command.

sudo apt-get update

After updating apt database, We can install rt4-extension-repeatticket using apt-get by running the following command:

sudo apt-get -y install rt4-extension-repeatticket

Install rt4-extension-repeatticket Using apt

Update apt database with apt using the following command.

sudo apt update

After updating apt database, We can install rt4-extension-repeatticket using apt by running the following command:

sudo apt -y install rt4-extension-repeatticket

Install rt4-extension-repeatticket Using aptitude

If you want to follow this method, you might need to install aptitude first since aptitude is usually not installed by default on Ubuntu. Update apt database with aptitude using the following command.

sudo aptitude update

After updating apt database, We can install rt4-extension-repeatticket using aptitude by running the following command:

sudo aptitude -y install rt4-extension-repeatticket

How To Uninstall rt4-extension-repeatticket on Ubuntu 18.04

To uninstall only the rt4-extension-repeatticket package we can use the following command:

sudo apt-get remove rt4-extension-repeatticket

Uninstall rt4-extension-repeatticket And Its Dependencies

To uninstall rt4-extension-repeatticket and its dependencies that are no longer needed by Ubuntu 18.04, we can use the command below:

sudo apt-get -y autoremove rt4-extension-repeatticket

Remove rt4-extension-repeatticket Configurations and Data

To remove rt4-extension-repeatticket configuration and data from Ubuntu 18.04 we can use the following command:

sudo apt-get -y purge rt4-extension-repeatticket

Remove rt4-extension-repeatticket configuration, data, and all of its dependencies

We can use the following command to remove rt4-extension-repeatticket configurations, data and all of its dependencies, we can use the following command:

sudo apt-get -y autoremove --purge rt4-extension-repeatticket

References

Summary

In this tutorial we learn how to install rt4-extension-repeatticket package on Ubuntu 18.04 using different package management tools: apt, apt-get and aptitude.