How To Install rt4-db-postgresql on Ubuntu 18.04

In this tutorial we learn how to install rt4-db-postgresql on Ubuntu 18.04. rt4-db-postgresql is PostgreSQL database backend for request-tracker4

Introduction

In this tutorial we learn how to install rt4-db-postgresql on Ubuntu 18.04.

What is rt4-db-postgresql

rt4-db-postgresql is:

Request Tracker (RT) is a ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features web, email, and command-line interfaces (see the package rt4-clients).

RT manages key tasks such as the identification, prioritization, assignment, resolution, and notification required by enterprise-critical applications, including project management, help desk, NOC ticketing, CRM, and software development.

This package provides the 4 series of RT. It can be installed alongside the 3.8 series without any problems.

This empty package provides dependencies and dbconfig-common support for using Request Tracker version 4 with a PostgreSQL database.

There are three methods to install rt4-db-postgresql on Ubuntu 18.04. We can use apt-get, apt and aptitude. In the following sections we will describe each method. You can choose one of them.

Install rt4-db-postgresql Using apt-get

Update apt database with apt-get using the following command.

sudo apt-get update

After updating apt database, We can install rt4-db-postgresql using apt-get by running the following command:

sudo apt-get -y install rt4-db-postgresql

Install rt4-db-postgresql Using apt

Update apt database with apt using the following command.

sudo apt update

After updating apt database, We can install rt4-db-postgresql using apt by running the following command:

sudo apt -y install rt4-db-postgresql

Install rt4-db-postgresql Using aptitude

If you want to follow this method, you might need to install aptitude first since aptitude is usually not installed by default on Ubuntu. Update apt database with aptitude using the following command.

sudo aptitude update

After updating apt database, We can install rt4-db-postgresql using aptitude by running the following command:

sudo aptitude -y install rt4-db-postgresql

How To Uninstall rt4-db-postgresql on Ubuntu 18.04

To uninstall only the rt4-db-postgresql package we can use the following command:

sudo apt-get remove rt4-db-postgresql

Uninstall rt4-db-postgresql And Its Dependencies

To uninstall rt4-db-postgresql and its dependencies that are no longer needed by Ubuntu 18.04, we can use the command below:

sudo apt-get -y autoremove rt4-db-postgresql

Remove rt4-db-postgresql Configurations and Data

To remove rt4-db-postgresql configuration and data from Ubuntu 18.04 we can use the following command:

sudo apt-get -y purge rt4-db-postgresql

Remove rt4-db-postgresql configuration, data, and all of its dependencies

We can use the following command to remove rt4-db-postgresql configurations, data and all of its dependencies, we can use the following command:

sudo apt-get -y autoremove --purge rt4-db-postgresql

References

Summary

In this tutorial we learn how to install rt4-db-postgresql package on Ubuntu 18.04 using different package management tools: apt, apt-get and aptitude.