How To Install rt4-clients on Ubuntu 20.04
Introduction
In this tutorial we learn how to install rt4-clients
on Ubuntu 20.04.
What is rt4-clients
rt4-clients is:
Request Tracker (RT) is a ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features web, email, and command-line interfaces (see the package rt4-clients).
RT manages key tasks such as the identification, prioritization, assignment, resolution, and notification required by enterprise-critical applications, including project management, help desk, NOC ticketing, CRM, and software development.
This package provides the 4 series of RT. It can be installed alongside the 3.8 series without any problems.
This package provides support for injecting tickets into Request Tracker from a mail server via rt-mailgate. It may be installed onto any machine where you want to use the “rt” command-line interface.
There are three methods to install rt4-clients
on Ubuntu 20.04. We can use apt-get
, apt
and aptitude
. In the following sections we will describe each method. You can choose one of them.
Install rt4-clients Using apt-get
Update apt database with apt-get
using the following command.
sudo apt-get update
After updating apt database, We can install rt4-clients
using apt-get
by running the following command:
sudo apt-get -y install rt4-clients
Install rt4-clients Using apt
Update apt database with apt
using the following command.
sudo apt update
After updating apt database, We can install rt4-clients
using apt
by running the following command:
sudo apt -y install rt4-clients
Install rt4-clients Using aptitude
If you want to follow this method, you might need to install aptitude first since aptitude is usually not installed by default on Ubuntu. Update apt database with aptitude
using the following command.
sudo aptitude update
After updating apt database, We can install rt4-clients
using aptitude
by running the following command:
sudo aptitude -y install rt4-clients
How To Uninstall rt4-clients on Ubuntu 20.04
To uninstall only the rt4-clients
package we can use the following command:
sudo apt-get remove rt4-clients
Uninstall rt4-clients And Its Dependencies
To uninstall rt4-clients
and its dependencies that are no longer needed by Ubuntu 20.04, we can use the command below:
sudo apt-get -y autoremove rt4-clients
Remove rt4-clients Configurations and Data
To remove rt4-clients
configuration and data from Ubuntu 20.04 we can use the following command:
sudo apt-get -y purge rt4-clients
Remove rt4-clients configuration, data, and all of its dependencies
We can use the following command to remove rt4-clients
configurations, data and all of its dependencies, we can use the following command:
sudo apt-get -y autoremove --purge rt4-clients
References
Summary
In this tutorial we learn how to install rt4-clients
package on Ubuntu 20.04 using different package management tools: apt
, apt-get
and aptitude
.