How To Install rt4-clients on Kali Linux

Introduction

In this tutorial we learn how to install rt4-clients on Kali Linux.

What is rt4-clients

rt4-clients is:

Request Tracker (RT) is a ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features web, email, and command-line interfaces (see the package rt4-clients).

RT manages key tasks such as the identification, prioritization, assignment, resolution, and notification required by enterprise-critical applications, including project management, help desk, NOC ticketing, CRM, and software development.

This package provides the 4 series of RT. It can be installed alongside the 3.8 series without any problems.

This package provides support for injecting tickets into Request Tracker from a mail server via rt-mailgate. It may be installed onto any machine where you want to use the “rt” command-line interface.

There are three methods to install rt4-clients on Kali Linux. We can use apt-get, apt and aptitude. In the following sections we will describe each method. You can choose one of them.

Install rt4-clients Using apt-get

Update apt database with apt-get using the following command.

sudo apt-get update

After updating apt database, We can install rt4-clients using apt-get by running the following command:

sudo apt-get -y install rt4-clients

Install rt4-clients Using apt

Update apt database with apt using the following command.

sudo apt update

After updating apt database, We can install rt4-clients using apt by running the following command:

sudo apt -y install rt4-clients

Install rt4-clients Using aptitude

If you want to follow this method, you might need to install aptitude on Kali Linux first since aptitude is usually not installed by default on Kali Linux. Update apt database with aptitude using the following command.

sudo aptitude update

After updating apt database, We can install rt4-clients using aptitude by running the following command:

sudo aptitude -y install rt4-clients

How To Uninstall rt4-clients on Kali Linux

To uninstall only the rt4-clients package we can use the following command:

sudo apt-get remove rt4-clients

Uninstall rt4-clients And Its Dependencies

To uninstall rt4-clients and its dependencies that are no longer needed by Kali Linux, we can use the command below:

sudo apt-get -y autoremove rt4-clients

Remove rt4-clients Configurations and Data

To remove rt4-clients configuration and data from Kali Linux we can use the following command:

sudo apt-get -y purge rt4-clients

Remove rt4-clients configuration, data, and all of its dependencies

We can use the following command to remove rt4-clients configurations, data and all of its dependencies, we can use the following command:

sudo apt-get -y autoremove --purge rt4-clients

Dependencies

rt4-clients have the following dependencies:

• perl

References

• rt4-clients website

Summary

In this tutorial we learn how to install rt4-clients package on Kali Linux using different package management tools: apt, apt-get and aptitude.