How To Install rt4-db-mysql on Debian 10

Learn how to install rt4-db-mysql on Debian 10 with this tutorial. rt4-db-mysql is MySQL database backend for request-tracker4

Introduction

In this tutorial we learn how to install rt4-db-mysql on Debian 10.

What is rt4-db-mysql

rt4-db-mysql is:

Request Tracker (RT) is a ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features web, email, and command-line interfaces (see the package rt4-clients).

RT manages key tasks such as the identification, prioritization, assignment, resolution, and notification required by enterprise-critical applications, including project management, help desk, NOC ticketing, CRM, and software development.

This package provides the 4 series of RT. It can be installed alongside the 3.8 series without any problems.

This empty package provides dependencies and dbconfig-common support for using Request Tracker version 4 with a MySQL database.

There are three methods to install rt4-db-mysql on Debian 10. We can use apt-get, apt and aptitude. In the following sections we will describe each method. You can choose one of them.

Install rt4-db-mysql Using apt-get

Update apt database with apt-get using the following command.

sudo apt-get update

After updating apt database, We can install rt4-db-mysql using apt-get by running the following command:

sudo apt-get -y install rt4-db-mysql

Install rt4-db-mysql Using apt

Update apt database with apt using the following command.

sudo apt update

After updating apt database, We can install rt4-db-mysql using apt by running the following command:

sudo apt -y install rt4-db-mysql

Install rt4-db-mysql Using aptitude

If you want to follow this method, you might need to install aptitude first since aptitude is usually not installed by default on Debian. Update apt database with aptitude using the following command.

sudo aptitude update

After updating apt database, We can install rt4-db-mysql using aptitude by running the following command:

sudo aptitude -y install rt4-db-mysql

How To Uninstall rt4-db-mysql on Debian 10

To uninstall only the rt4-db-mysql package we can use the following command:

sudo apt-get remove rt4-db-mysql

Uninstall rt4-db-mysql And Its Dependencies

To uninstall rt4-db-mysql and its dependencies that are no longer needed by Debian 10, we can use the command below:

sudo apt-get -y autoremove rt4-db-mysql

Remove rt4-db-mysql Configurations and Data

To remove rt4-db-mysql configuration and data from Debian 10 we can use the following command:

sudo apt-get -y purge rt4-db-mysql

Remove rt4-db-mysql configuration, data, and all of its dependencies

We can use the following command to remove rt4-db-mysql configurations, data and all of its dependencies, we can use the following command:

sudo apt-get -y autoremove --purge rt4-db-mysql

Dependencies

rt4-db-mysql have the following dependencies:

References

Summary

In this tutorial we learn how to install rt4-db-mysql package on Debian 10 using different package management tools: apt, apt-get and aptitude.